Privacy Policy
Privacy Policy
Effective Date: 3-28-26
OutdoorJack, LLC (“OutdoorJack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request a quote, communicate with us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect personal information and non-personal information from you when you visit our website, request a quote, schedule service, contact us, subscribe to communications, or otherwise interact with us.
Personal information we may collect includes:
– Name
– Email address
– Phone number
– Mailing or service address
– Service preferences
– Payment-related information, where applicable
– Communications you send to us
Non-personal information we may collect includes:
– IP address
– Browser type
– Device information
– Referring website
– Pages viewed on our website
– Date and time of access
– General usage and analytics information
- How We Use Your Information
We may use your information to:
– Provide, operate, and improve our services;
– Respond to quote requests and customer inquiries;
– Schedule, confirm, and manage appointments;
– Send estimates, invoices, receipts, and service-related communications;
– Provide customer support;
– Send service updates, reminders, and operational notices;
– Send marketing or promotional communications where permitted by law and where you have consented, if required;
– Process payments;
– Maintain internal business records;
– Protect the security and integrity of our website and business;
– Comply with legal obligations.
- Text Messaging and Mobile Information
If you provide your mobile phone number and consent to receive text messages from OutdoorJack, LLC, we may send you text messages related to estimates, scheduling, appointment reminders, arrival updates, service notifications, invoices, payment reminders, customer support, and other service-related communications.
Message and data rates may apply.
Message frequency varies based on your interactions with us and the services you request.
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at 512-222-9331 or info@outdoorjack.co.
We use your mobile phone number and related messaging information only as necessary to communicate with you about your requested services, account activity, scheduling, support, and related business operations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers that help us deliver text messages or support our business operations, and then only to the extent necessary for them to perform those services.
- Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information in the following circumstances:
– Service Providers: We may share information with trusted vendors or service providers who assist us with website hosting, scheduling, customer communications, invoicing, payment processing, analytics, marketing support, or other business operations, subject to appropriate confidentiality and data protection measures.
– Legal Compliance: We may disclose information where required by law, regulation, legal process, or governmental request.
– Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, safety, customers, or others.
- Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your experience on our website, understand usage patterns, and support site functionality. Cookies are small files stored on your device that help us recognize your browser and remember preferences.
You may control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.
- Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include secure systems, restricted access, and encryption where appropriate.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Choices and Rights
Depending on applicable law, you may have the right to:
– Request access to the personal information we hold about you;
– Request correction of inaccurate or incomplete information;
– Request deletion of your personal information in certain circumstances;
– Opt out of marketing emails by using the unsubscribe link in those emails;
– Opt out of text messaging by replying STOP.
To exercise any of these rights, please contact us using the contact information below.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our website or services after any changes are posted constitutes acceptance of the updated Privacy Policy.
- Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
OutdoorJack, LLC
601 Harmon Hills Rd.
Dripping Springs, TX 78620
512-222-9331
info@outdoorjack.co
Connect With Us
